In an effort to apply and keep control of distributed systems, there is a demand to use what is categorised as system management software. Assuming a company is big enough and has operations spread out considerably enough to warrant a distributed system, the benefits are particularly self evident. For a growing company, there is also a cutoff point at which it becomes impractical to do individual installations on each station, and go through the paper and digital trail left by every single user in an attempt to centralize the whole setup.

It therefore becomes necessary for managers to determine the information need of the organization and established goals for what is to be achieved with the proposed information system. It is imperative for the manager to ensure that his proposed information system has the full support of the management and adequate or required finances are appropriated for the project. If not the project might fail.

This is done remotely so even when the office is closed things can be repaired, slow servers can be noticed and repaired, and when the office reopens in the morning everyone will find that their systems work exactly the way they should, and they are none the wiser of any problems that existed or were repaired the night before.

The configuration manager also makes sure to uphold the four tasks used to define the sound implementation of the changes within the system. The first of which is configuration identification, which makes out all the traits that define each facet of a configuration point such as the hardware or software having an end-user intention.

Managers have to develop proper documentation of how the system works and organize effective training for the employees on how to use the system. Both manual and computerized documentation help diagram and instruction sheets. Subsequently, this will avail the employee an opportunity learn how to use the system for different purposes. Beyond pure documentation, however, training may also include sessions which will enable employees to practice using the system under the guidance of experts.

Regardless of how well planned an information system is, there will almost certainly be hitches. For example the system may be unable to generate a report that needs to be made available to certain managers or the report may not be in appropriate format or certain employees may be unable to access data that they need. To put these problems under control, the installed system must be tested while appropriate modification is made.


Any service worth having is an expense, but when the benefits of having the service outweigh the costs associated with them then you should know that you are making a great business decision, and that is why so many businesses are taking that leap and purchasing remote management services.